POLICIES

Cancellation

A 24-hour notice is required for cancellation of an appointment. If you do not cancel within the 24 hours, payment is non-refundable and your appointment will be forfeited. Any appointment canceled within 24 hours may be re-scheduled at a later time.

Tardiness

Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals.  Please be on time to your appointment. If you are a first-time client, please be sure to arrive 5-10 minutes early to complete paperwork. 

Sickness

Massage/Holistic services are not appropriate care for infectious or contagious illness.  Please cancel your appointment as soon as you are aware of an infectious or contagious condition.  If it is within the 24-hour notice period, you may reschedule at a later time.